Shipping Policy

Shipping Policy

Last updated: October 1, 2025

Welcome to Kasha Interior!
We’re committed to delivering your orders safely and on time. This Shipping Policy outlines how we handle shipping and delivery of products purchased from our website.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • You’ll receive another notification once your order has been shipped.

  • In case of high order volume or unforeseen delays, we’ll notify you via email or phone.

 

Shipping Charges & Delivery Time

  • Standard Delivery (India):

    • Delivery within 5–10 business days depending on your location.

    • Shipping charges are calculated at checkout and displayed before final payment.

  • Free Shipping:

    • We offer free shipping on orders above ₹[insert amount].

  • Express Shipping:

    • Available in select areas at an additional cost.

 

Serviceable Locations

We currently ship across India using trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post.

For remote or non-serviceable pin codes, we’ll contact you to arrange an alternative delivery method or issue a full refund.

 

Tracking Your Order

  • Once your order is shipped, you’ll receive a tracking ID and courier details via email/SMS.

  • You can track your order using the provided link until it reaches your doorstep.

 

Damaged or Lost Packages

  • We take great care to ensure products reach you in perfect condition.

  • If your package arrives damaged or defective, please contact us within 48 hours of delivery at kashainterior2008@gmail.com with your order number and photos of the product/package.

  • If your order is lost in transit, we’ll either resend the item or issue a full refund after verification.

 

Change of Shipping Address

If you need to update your shipping address, please contact us at kashainterior2008@gmail.com within 12 hours of placing your order.

Once the order has been dispatched, we may not be able to modify the delivery address.

 

Delayed Deliveries

While we strive for timely delivery, delays may occur due to factors beyond our control (e.g., logistics issues, strikes, or natural events). We appreciate your patience and will keep you informed throughout the process.

 

International Shipping

Currently, Kasha Interior ships only within India. We do not offer international shipping at this time.

 

Contact Us

If you have any questions about your order or shipping status, please contact us at:

Email: kashainterior2008@gmail.com
Business Hours: Everyday, 9:00 AM – 5:00 PM