Return Policy

At Kasha Interiors, every product is carefully inspected and securely packaged before dispatch to ensure it reaches you in perfect condition.

Since most of our pieces are exclusive, limited-edition imports and individually quality-checked, we do not offer returns, exchanges, or cancellations once an order is confirmed.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at kashainterior2008@gmail.com along with clear photos or videos of the issue.

After verification, we will: Arrange a replacement of the damaged/defective item (if stock is available), or Issue store credit equal to the item’s value, valid for future purchases.

Courier-Related Damage

• In rare cases where damage occurs during transit, please:
• Do not discard the original packaging or box.
• Take photos/videos immediately showing the outer box, inner packaging, and product.
• Contact us within 48 hours, and we will coordinate with the courier partner to resolve the claim on your behalf.
• We handle such cases in partnership with our logistics provider to ensure you are not inconvenienced.
• If the courier’s investigation confirms damage in transit, we will provide a replacement or store credit as applicable.

Please Note:

• Minor variations in color, texture, or finish may occur due to photography, lighting, or handmade detailing — these are not considered defects.
• The original packaging must be retained until the issue is fully resolved.

Thank you for understanding and for choosing Kasha Interiors — where every piece is selected with care to bring beauty and character to your home.